At Padhega India, we are committed to ensuring a smooth and transparent shopping experience. Please go through our Cancellation, Refund & Damage Policy carefully.

1. Order Cancellation

  • Before Shipping: You can cancel your order only if it has not been shipped. Once an order is shipped, cancellation is not possible.
  • If you request a cancellation before shipping, we will email you to confirm your preferred refund method:
    • Padhega India Wallet: Refund will be processed within 24-48 hours.
    • Bank Account/Card: Refund will be processed within 25-28 working days.
  • Orders paid using the Padhega India Wallet will be refunded only to the Wallet.
  • Note :- Orders that have already been shipped are not eligible for cancellation.

2. Return & Refund

We accept returns only for damaged, defective, or incorrect books.

How to Request a Return for a Damaged Book?

  1. If you receive a damaged book, email us at help@padhegaindia.in within 3 days of delivery.
  2. Include your Order Number, a detailed description of the damage, and clear photos/videos showing the issue.
  3. Our Quality Check Team ensures that every book is shipped in perfect condition. If we determine that the damage occurred after shipping, a return may not be approved. However, we will review your case with sufficient evidence and respond within 24-48 hours.

3. Refund Process for Returned Books

  • For approved returns, follow the instructions given on https://padhegaindia.in/easy-book-returns-reverse-pickup-instructions/.
  • The return will be arranged through reverse pickup scheduled by our team.
  • Once we receive the returned book and inspect its condition, the refund will be processed as follows:
    • Padhega India Wallet: Refund will be processed within 24-48 hours post book’s return.
    • Bank Account/Card: Refund will be processed within 4-5 working days post book’s return.

4. Non-Refundable Items

  • Padhega India Wallet balance
  • Padhega India Membership

5. Need Help?

For any queries or concerns, feel free to contact us at help@padhegaindia.in. Our team is here to assist you!

Thank you for choosing Padhega India!