Frequently Asked Questions

What is the procedure to buy a book?

Browse, Search, Select a Book, Pay, and get it delivered to your doorsteps.

Why do we buy 2nd handbooks from your portal rather than directly from second-hand book shops?

It's a common experience that second-hand books are hard to find, many times they are not in a good condition, and above all such book vendors are located in far-flung areas of the city.

We deliver books to your doorstep, free of cost!

Customers have the option of judging the condition of the book before making payment.

We save you the effort of searching for books from shop to shop.

What if I want to cancel an order?

Padhega India is engineered to process and ship orders as quickly as possible, the orders cannot be canceled once placed. Books purchased through Padhega India are sold strictly on an "as-is" basis and are not subject to return or refund.

How do I pay for the book?

You can pay by any online payment mode you are comfortable with or using the PI wallet.

How do I make payment?

You can pay by any Online payment mode you are comfortable with.

Is my data secured?

Yes. We do not disclose our customer's details unless required by law.

For any other queries mail us at support@padhegaindia.in

How do you assure “No piracy” and only Original Books?

We procure books directly from Publishers to assure the originality of the book.

Do you ship outside India too?

Yes! We ship in more than 100+ countries across the world with cost-effective shipping options.

How can I confirm if my order has been affirmed?

As soon as payment is done, You will receive an email from our side about Order confirmation and Shipping details. If the book is to be procured and may take a little time, our customer care executives will reach you by email and call to inform you about the same.

Do I need to have an account and login for shopping?

Yep, it is suggested that you create an account on our website. The account creation will save your primary information which may be needed for all future orders ahead. An account will help us suggest books as per your taste and buying history.

What is PI Wallet and how it is useful?
PI Wallet is your personalized kitty to save and buy books with better savings. You can create PI wallet for yourself or even gift it to your loved ones. For every recharge you do for your PI wallet we also add a predefined amount from our side. Every time you buy a book you can select option to pay from your PI Wallet. Ease to create wallet, recharge wallet and use wallet - makes whole book buying experience seamless and faster. Know More
What is PI Bundle and what advantages it has?

PI Bundle is a bunch of Books you select to purchase at a time. When you buy multiple books at a time, you can either select a pre-defined PI Bundle of books or can select books of your choice and customize own bundle. We will add a discount on your bundle purchase.

What is #PIRecommends ?

The books we find really amazing, we add #PIRecommends to it. You can browse through amazing books in this section to know more.

Once the order is placed, how much time it will take to deliver the order?

Generally, it takes around 4-5 days at max.

Once the If I place a Pre Order for any book, When will I get the book?is placed, how much time it will take to deliver the order?

Once you have placed a Pre Order for the book, we will register your order on your end. As soon as the Book is procured we will ship the book and also inform you accordingly. Keep assured we are more excited to ship you the book!

How can I pay for the Books I want to buy?

You can pay by any online payment mode you are comfortable with or using the PI wallet. You can also select the Pay on delivery option but that will add an extra- charge to the total payable amount.

If I don’t find the book I am searching for - on your website, what shall I do?

If you don't get the book you are searching for on our website, please leave a request in the “Enquire for a book” section and we will connect with the publisher and try to procure the book.

How to check the status of the order once the order is placed?

As soon as the order is placed, till it is delivered to your doorsteps, you will get regular updates about your order on your registered WhatsApp number and email address.

What will happen to my order if my package is not delivered and gets RTO?

If due to a mistake from the shipment partner, your package is not delivered, we will make sure to ship you another book ensuring it reaches you on time. Rest assured- our prime concern is your satisfaction and the best buying experience for you.

How can I requst for a book not available?

If you don't get the book you are searching for on our website, please leave a request in the “Request a book” section and we will connect with the publisher and try to procure the book.