Easy Book Returns: Reverse Pickup Instructions
At Padhega India, we’re committed to making your reading experience seamless. If you ever need to return a book for valid reasons as outlined in our policies, don’t worry-we’re here to help! Just follow this simple guide for a hassle-free process:
Step 1: We’ll Arrange the Reverse Pickup
- Once you request a return, we’ll take care of the reverse pickup for you.
- You’ll get an email with these details:
- Courier Partner Name
- Scheduled Pickup Date
- Please check your email and ensure you’re available on the pickup day.
Step 2: Pack Your Book Safely
Proper packing is key to ensuring the book reaches us in perfect condition. Follow these simple steps:
For Single Book Orders
- Use the original box if you still have it.
- Wrap the book securely in bubble wrap.
- Place it in the box and seal it carefully with tape.
For Books from Multi-Book Orders
- Wrap the book in bubble wrap, making sure all sides are protected.
- Add extra layers using polythene or newspaper for more safety.
- Seal the package securely with tape to prevent damage during transit.
💡 Pro Tip: Good packaging helps us process your return quickly and keeps the book safe during transit.
Step 3: Once the Book Returns to Us
- We’ll check the book’s condition after it arrives.
- We'll process your refund, replacement, or cancellation as per our policies and the information we've provided to you.
- You’ll get an email confirming the next steps.
Important Things to Know
- Extra Costs: Reverse pickups involve extra logistics costs for us, so we appreciate your cooperation.
- Be Ready: When the courier partner contacts you, please respond promptly and have the book ready for pickup.
- Pack it Well: Poorly packed books may get damaged during transit, so please follow the packing steps carefully. If we receive the book in a damaged condition, we will process a refund accordingly, but it may not be the full amount.
Thank you for making Padhega India a part of your reading journey!
Team Padhega India
